There are three categories of eligibility when filling out this application, CHOOSE ONE ONLY. Priority service is given to those who meet ADA eligibility requirements. All others ride Delano Area Dial-A-Ride on a space-available basis.
1. ALL APPLICANTS fill out Step 1 of the application.
2. Complete the certification section that applies to you in STEP 2. Check A, B, or C. SELECT ONE ONLY.
A. AGE: Are you 65 or older? Then check Step 2, section (A) ONLY and attach verification of your birth date.
B. NON-ADA – PERSON WITH DISABILITY: Do you have a disability which makes using Delano Area Rapid Transit (DART) difficult, but not impossible? Then check Step 2, section (B) ONLY. Explain your disability on the reverse side of the application and have your physician, or authorized human service agency representative listed in STEP 3 sign the application at the bottom of page 4.
C. ADA ELIGIBILE: Do you have a disability which makes using DART impossible? Then check Step 2, section (C) and select criteria C-1 or C-2, whichever applies to your situation. Have your physician, or authorized human service agency representative explain your disability by completing Step 4 of the application.
3. Complete the Supplemental Questionnaire on page 4. The information
provided in the Supplemental Questionnaire will not be used to determine your eligibility. This information is to assist the Delano Area Dial-A-Ride staff in meeting any special needs or service requirements you may have.
Mail, or return the completed application and questionnaire to: City of Delano, Delano Area Rapid Transit, 1120 Glenwood Street, Delano, CA 93215. To expedite processing the completed application and questionnaire can be faxed to Delano Area Dial-A-Ride at (661) 721-3333. It is important that you complete all applicable portions of this application—type or print please. Applications that are not complete or clearly written will be returned, which will delay the eligibility determination process.
4. If you are certified eligible for paratransit service, you will receive your Dial-A-
Ride Eligibility Card and a Delano Area Dial-A-Ride Rider’s Guide within 21 days. If you are denied ADA eligibility, you may appeal the decision to the City of Delano Transportation Services Manager by calling (661) 721-2602.
If you have any questions about the Dial-A-Ride application process, please call (661) 721-2602.